Welcome to kenkengems. Worldwide export from Japan.

Return Policy

About return

Please contact us by email within 2 weeks from the date of product arrival in the circumstances of you received defect or different product. Disclaimers shall be set out as follows: wish to return a product due to the sense of individuals wish to return a product due to the different appearance in each natural stone wish to return a product over due of more than 2 weeks after the date of product arrival 

We do not accept returning product under the circumstances of 'change-of-mind'